Website Highland Estates
Highland Estates is a family-owned Tanzanian company established in the 1930s with diverse operations in real estate, transport, trading, and agriculture.
Highland Estates is a family-owned Tanzanian company established in the 1930s with diverse operations in real estate, transport, trading, and agriculture. The company has offices in Dar es Salaam and agricultural estates across the country.
We are seeking a tech-savvy and analytical IT Officer to support Highland Estates’ IT infrastructure and business analysis functions. This role plays a key part in enhancing systems fluency, data integrity, and digital workflows—while contributing to strategic initiatives and operational efficiency through hands-on experience with ERP platforms and performance reporting.
Key Responsibilities
- IT Systems Support
- Troubleshoot hardware/software issues
- Maintain asset registers and user access logs
- Support ERP updates and basic network maintenance Document IT support requests for analysis
- Business Analysis & Reporting
- Extract, clean, and visualize data from ERP systems
- Prepare dashboards and performance reports
- Analyze procurement, finance, and operational metrics Recommend workflow improvements
- Process Mapping & Documentation
- Document SOPs and system workflows
- Support digitization and automation initiatives Assist in change management efforts
- Cross-Functional Collaboration
- Liaise with Finance, Procurement, and HR teams
- Translate operational needs into system configurations
- Shadow senior staff to understand strategic priorities
- Learning & Development
- Participate in IT and business analysis training
- Contribute to innovation and process improvement projects
- Perform any other duty as assigned
Qualifications & Skills
- Bachelor’s degree in IT, Business Analytics, Computer Science, or related field
- Basic proficiency in Excel, ERP systems (e.g., ODOO), and data visualization tools – Strong interest in systems thinking, digital transformation, and business intelligence
- At least 1 or 2 years of experience as IT Specialist.
Core Competencies
- Learning Agility: Adapts quickly and applies new systems/tools
- Analytical Thinking: Interprets data to identify trends and opportunities
- Attention to Detail: Maintains precision in system entries and documentation
- Ownership: Solves problems and improves digital workflows proactively
- Teamwork: Collaborates across departments to support shared goals
- Integrity: Upholds ethical standards and data confidentiality
- Communication: Shares insights clearly and contributes to transparent reporting
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
