Coca-Cola Kwanza is a subsidiary of Coca-Cola Beverages Africa (CCBA). CCBA is the largest African Coca-Cola bottler, accounting for 40% of all Coca-Cola volumes on the continent. CCBA is a market leader in the NARTD (Non-Alcoholic Ready to Drink Market) in Africa. In Tanzania, Coca-Cola’s products are manufactured and distributed by Coca-Cola Kwanza Ltd, a subsidiary of Coca-Cola Beverages Africa (CCBA). Coca-Cola Kwanza operates two bottling plants in Tanzania, located in Dar es Salaam and Mbeya.

Coca-Cola Kwanza Ltd has an exciting opportunity in People & Culture Department. We are looking for a talented individual with relevant skills and experience in Human Resource/People & Culture for a People & Culture Coordinator position, based in Mbeya. The successful candidate will report directly to the People & Culture Manager.

Key Duties & Responsibilities

1. People Administration & Query Handling

• Adhering to procurement policies and procedures.
• Resolving employee queries related to time and attendance systems.
• Forwards payroll-related information (e.g., time records, leave forms, deductions) promptly and accurately to Payroll.
• Assists in preparing payroll inputs and ensuring proper documentation for payroll processing.
• Supports employees with pay-related queries, ensuring confidentiality and timely resolution.
• Processes loan applications in accordance with established protocols.

2. Talent Management Support

• Conducts background checks and verifications for shortlisted candidates.
• Provides administrative support for employee engagement surveys and related initiatives.
• Assists with onboarding processes, including preparation of new hire documentation and induction scheduling.

3. General Office Administration

• Handles daily People & Culture office administrative tasks to ensure efficient documentation flow.
• Maintains high standards of accuracy and compliance with company policies.
• Ensures all administrative activities meet internal and external customer expectations (e.g., 100% accuracy and timely delivery).
• Manages and updates physical and digital records as per data protection and HR record-keeping protocols.
• Provides support for various HR activities and coordinates departmental communication as needed.

4. HR Reporting

• Prepares and submits reports as requested by management, ensuring timeliness and accuracy.
• Assist in preparing payroll-related reports (e.g., headcount, absenteeism, overtime trends).
• Contributes to building a culture of service excellence through timely and reliable reporting.

5. Employee Relations

• Assists in maintaining clear communication between HR and shop floor employees.Support disciplinary and grievance processes through scheduling, documentation, or minute-taking

Skills, Experience & Education

Minimum Qualifications & Experience

• Bachelor’s Degree in Human Resources, Personnel Management, Public Administration, or a related field.
• 2–3 years’ experience in a generalist HR role covering:

1. HR services & administration
2. Legal compliance & employee relations
3. HR systems and reporting
4. Talent management and recruitment
5. Learning & development
6. Compensation & benefits

Skills & Competencies

• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent interpersonal and communication skills.
• Ability to engage effectively with internal and external stakeholders at all levels.
• Strong sense of professional integrity, confidentiality, and customer service.
• Highly organized, proactive, and able to manage multiple priorities