CRDB Bank Plc is a leading commercial bank and financial services provider in Tanzania, with a presence also in Burundi. The bank was founded in 1996 and was listed on the Dar es Salaam Stock Exchange in 2009. It is licensed and regulated by the Bank of Tanzania. CRDB Bank offers a comprehensive range of services for retail, corporate, and business clients.

Job Purpose

The Bancassurance Relationship Manager is responsible for building and maintaining strong relationships with insurance partners, bancassurance agents in branches, identifying business opportunities, and collaborating with internal stakeholders to promote insurance products through the bank’s channels, driving sales growth and customer satisfaction.

Principle Responsibilities

Relationship Management: Develop and maintain strong relationships with insurance partners, bancassurance agents, ensure regular communication and feedback and resolve issues and conflicts in a timely manner
Business Development: Identify and pursue new business opportunities; Develop and execute strategies to grow bancassurance business; collaborate with sales teams to promote insurance products
Product Promotion and Sales Performance: Analyze sales performance and provide insights for improvement; Develop and implement plans to achieve sales targets
Claims and Policy Support: Make follow up through the insurance claim process, provide ongoing support for policy renewals, and address inquiries regarding insurance products.
Reporting and Coordination: Prepare and submit regular reports on monthly to insurance companies and quarterly basis to be submitted to ARCA in copy of BRB.
Prepare and submit regular reports on sales performance and business development to Bancassurance Manager. Manage commission claims from insurance companies and collaborate on additional tasks to streamline and enhance bancassurance operations.
Meet and achieve bank sales targets for insurance products.
Product Knowledge: Stay up-to-date on insurance products and services; to provide accurate and effective recommendations.
Perform any other duties assigned by Bancassurance Manager

Qualifications Required

Bachelor’s degree in finance, Banking and Insurance or Business Administration
Previous experience in sales at least 3 years, in insurance or banking industry
Market Awareness.
Strong understanding of insurance products.
Knowledge of banking products and services
Sales and Marketing.
Proven experience in sales, preferably in insurance, banking, or financial services.
Strong interpersonal and relationship-building skills
Strong sales and negotiation skill
Ability to explain complex information clearly and concisely.
Sales-driven with a customer-focused approach.
Knowledge of industry regulations.
Excellent communication and interpersonal abilities in languages:
Kirundi
French
English
Customer-oriented with problem-solving capabilities.
Ability to work independently and as part of a team.

CRDB Commitment

CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.

It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.

Only Shortlisted Candidates will be Contacted.